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RangerX User’s Handbook
27
Troubleshooting
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Table 7 Troubleshooting
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Problem Possible causes and solution
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Computer will not start - The battery may be defective or discharged to a critically low level.
Connect an external power supply (such as the AC adapter) oR
install a charged battery. See “Using the battery” on page 54.
- Internal components may be above or below the acceptable
operating range (below -20° C or above 60° C). After the
temperature returns to safe operating range the computer will
start.
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The Computer will not resume operation -The battery may be defective or discharged to a critically low level.
When the battery reaches a critically low level, the computer is
forced into Suspend- to-RAM mode to avoid a total system power
failure. Connect an external power supply (such as the AC adapter)
or install a charged battery. See “Using the battery” on page 54.
-The computer may be at the critical thermal limit. To avoiddamage
to heat-sensitive components, the computer enters Suspend-to-
RAM mode when the computer operates above 60° C. Operation
automatically resumes when the computer cools to below 60° C.
Move the computer to a cooler location.after being suspended
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The Status LED is red, continuous - The computer is on, running under battery power, and the charge
level in the battery has reached a critical level. Plug the computer
into an AC/DC power source or install a charged battery.
- The system has encountered a fault and is preventing normal
operation. Contact your local help desk.
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The Status LED is red, blinking The computer is powered on, running under battery power, and the
charge level in the battery is at a minimum warning level. Plug the
computer into an AC/DC power source or install a charged battery.
Table 7 contains solutions to some problems. If you cannot solve the
problem by taking the actions described, contact your local help desk
or your reseller for further assistance.
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